Effective Date: 01 Jan 2025
Company Name: AK Cab Solapur
Website: www.akcabsolapur.in
At AK Cab Solapur, we aim to provide reliable and transparent taxi booking services. This Refund & Cancellation Policy explains the conditions under which cancellations and refunds are processed.
1. Cancellation by Customer
- Cancellations made at least 2 hours before the scheduled pickup time will not attract any cancellation charges.
- Cancellations made less than 2 hours before the pickup time may incur a cancellation fee.
- If the customer does not show up at the pickup point, the booking amount will be non-refundable.
2. Cancellation by AK Cab Solapur
- In case of unforeseen circumstances (vehicle breakdown, driver unavailability, or emergency), we may cancel the booking.
- In such cases, customers will receive a full refund or the option to reschedule the trip.
3. Refund Policy
- Eligible refunds will be processed within 7–10 business days via the original payment method (UPI/Bank/Online).
- Refund timelines may vary depending on the customer’s bank/payment provider.
- Refunds will not be provided for:
- Delays caused by traffic, weather, or other unavoidable circumstances.
- Wrong information provided at the time of booking.
- No-show by the customer.
4. Partial Refunds
- If the trip is cut short due to customer request, fares will be adjusted based on the distance covered.
- Minimum booking charges (if applicable) will not be refunded.
5. Contact for Cancellations & Refunds
To request a cancellation or refund, please contact us:
📧 Email: info@akcabsolapur.in
📞 Phone: +91 7744979728